PMS and booking system for accommodations in Tuscany
Tuscany is one of Italy's most beloved holiday destinations, famous for its agriturismos, campsites, and historic B&Bs.
Tuscany is one of Italy's most beloved holiday destinations, famous for its agriturismos, campsites, and historic B&Bs. Whether you manage a small property near Siena or a large-scale resort on the Livorno coast, streamlining your administration is essential. EDICE - PMS provides a central dashboard that allows you, as a host in Tuscany, to keep a grip on your calendar, guests, and revenue. This system was developed by FLOR-IT and helps you professionalise your daily operations.
As Sales Director and owner of FLOR-IT, I, Peter, am responsible for the development of EDICE - PMS. We provide software remotely and do not have a physical office in Tuscany. It is important to emphasise that our software is a management tool; we do not offer legal or tax advice. For specific legislation, such as the local tassa di soggiorno or registration requirements, you should always consult the official sources of the relevant comune or the Agenzia delle Entrate. Running an accommodation in Italy requires not only a passion for hospitality but also a robust organisational approach to comply with the strict regulations of the Italian government and the high expectations of international tourists.
The Tuscan accommodation market and seasonal influences
The market in Tuscany is highly seasonal. The high season runs from May through September, with a peak in July and August. Guests come from all over Europe, with Germans, Dutch, and Belgians forming a large group. Accommodations vary from luxury glamping resorts to small-scale apartments in medieval villages. Successful operations require you to respond to these seasons by adjusting your prices and availability in good time via a channel manager. During the autumn and spring, regions such as the Chianti area and the Val d'Orcia attract many culinary tourists and cyclists, meaning your strategy needs to be adjusted year-round. Understanding local dynamics, such as the harvest time for olives or grapes, can be a unique selling point for your agriturismo, and EDICE - PMS helps you market these periods effectively.
Legal obligations for hosts in Tuscany
Hosts in Italy have to deal with strict rules. For example, you must register your accommodation via the regional Suap (Sportello Unico per le Attività Produttive) and have a unique identification code (CIR). In addition, you are required to report guest data to the police via the Alloggiati Web portal. The tassa di soggiorno (tourist tax) is a local levy that varies per municipality; as a host, you are responsible for collecting and remitting this. Ensure your administration is always in order, as municipalities are increasingly checking for compliance. It is advisable to periodically check the website of the Tuscany regional government (Regione Toscana) for updates on tourist legislation. Failure to comply with these rules can lead to significant fines that can directly affect your business's profitability. Therefore, our system offers the possibility to record notes and details per guest, so you can always demonstrate that obligations have been met.
Booking channels and guest communication
Guests in Tuscany book via various channels, including Booking.com, Airbnb, and Vrbo. It is crucial to keep your availability synchronised everywhere to prevent double bookings. EDICE - PMS automatically synchronises bookings, prices, and guest data via our channel manager with more than 60 connections. In addition, communication in the guest's language is essential for a positive experience. Our system automatically sends confirmation emails in the language of the guest, which contributes to a professional appearance. Whether it concerns providing directions to a remote villa in the Maremma or informing guests about local restaurant tips near Lucca, a personal touch in their own language significantly increases guest satisfaction. This in turn leads to better reviews on platforms, which is crucial in the competitive Tuscan market.
Efficient management with EDICE - PMS
With EDICE - PMS, you manage everything from one dashboard. The central calendar gives you immediate insight into arrivals and departures. Through the guest module, you can keep track of history and outstanding payments. Billing is simplified by generating invoices and security deposit notes directly from the system. For your own website, we offer a responsive booking widget that allows guests to book directly and commission-free. Don't need a PMS yet? Then manual administration might suffice, but once you advertise on multiple channels, automation is the next step. By automating tasks, you save valuable time that you can spend on what really matters: welcoming guests with the authentic Tuscan hospitality they expect. Whether you are in the heart of Florence or in the quiet hills around Arezzo, EDICE - PMS scales with you as your accommodation grows.
Comparison of management solutions
| Feature | Excel/Paper | Separate tools | EDICE - PMS |
|---|---|---|---|
| Central calendar | No | Limited | Yes |
| Channel manager | No | No | Yes (60+ connections) |
| Invoicing | Manual | Separate software | Integrated |
| Multilingual emails | No | No | Yes |
Frequently asked questions
Do I have to collect the tourist tax myself?
Yes, in Tuscany the host is legally responsible for collecting and remitting the tassa di soggiorno to the municipality. EDICE - PMS helps you track these amounts in your billing.
Is registration with the police mandatory?
Yes, reporting guests via the Alloggiati Web portal is a national obligation in Italy for all accommodations.
Does EDICE - PMS support iCal connections?
Yes, iCal connections are available in all versions of our system for easy synchronisation with various platforms.
In which languages is the system available?
The website and the EDICE - PMS product are available in Dutch, English, German, and French.
Accommodation in Tuscany? Try EDICE - PMS
Do you want to simplify your administration and spend more time on your guests? Try EDICE - PMS today via our free trial or schedule a demo to see how we can support your accommodation in Tuscany.
Choosing a professional PMS is an investment in the future of your business. In a region so rich in history and culture, guests expect a seamless experience, starting from the first moment of contact to checkout. With our software, you eliminate human error when entering booking data and ensure a streamlined process that impresses the modern traveller. Whether it involves managing different room types, adding extra services such as breakfast packages or wine tastings, EDICE - PMS offers the flexibility required for the Tuscan market. We understand that every accommodation is unique, and that is why our system is designed to adapt to your specific needs, whether you are renting a luxury suite in the centre of Siena or a simple mobile home on a quiet campsite on the Maremma coast. Let the technology do the heavy lifting, so you can focus on the personal attention for your guests that makes a stay in your accommodation unforgettable.